Steps to complete a taxi repair estimate.
When this applies
When performing an repair estimate on a taxi.
Procedure
-
Open the Estimate or Appraisal in Mitchell Cloud Estimating (MCE).
Note in MCE that
- the vehicle is a taxi, and
- GST is payable by the owner.
-
Review the taxi history, if applicable, in ClaimCenter.
If there is no history file or the company has put a new vehicle on the road, then note in the estimator remarks section of MCE new in service
.
-
Check the damage being reported.
Compare the loss details in ClaimCenter with the actual physical damage.
-
Check for overlaps between any old damage or prior claims and the new damage.
If there are any overlaps, then:
- adjust the Estimate or Appraisal accordingly, and
- make notes on the Estimate or Appraisal about allowances, old damage and previous unrepaired damages, including claim numbers wherever possible.
-
Check ClaimCenter for payments, if there is a problem determining whether a previous claim has been repaired.
-
Inform the vehicle damageexposure owner immediately, if the taxi is a total loss.
Results
The
vehicle damageexposure owner:
- informs the owner, and
- arranges the appropriate tow.