Last updated 2024-09-12

Central Estimating Facility (CEF)

Definition of the Central Estimating Facility (CEF).

Definition

CEF is a facility that handles:

  • the estimating function of most not driveable vehicles for Lower Mainland claim centres, and
  • total loss settlements for most claim centres.

Hours of operation

Hours of operation are 7:30 a.m. - 5 p.m., and doors are open from 8:30 a.m. - 4 p.m., 7 days per week, except Christmas Day and New Year's Day.

Note: ICBC employees must call ahead before sending customers to CEF, ensuring staff are on-hand to meet the customer's needs.

Section topics

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Reference
Claim centres requiring a Central Estimating Facility tow request for non-driveable vehicles
The CEF manages tow requests for the listed claim centres.
Parent topic: Estimates