Claims excluded from the collision repair program

These claim and damage types are excluded from the program:

• declared value vehicle
• oversize and heavy equipment (over 8800 Kg)
• smoke or fire
• taxi
• theft from vehicle involving stolen items insured by ICBC
• total theft claim
• vehicle with no paint or body damage
• some claims involving old damage that have not been repaired, and
• vehicles that have been identified as an obvious total loss.

In addition to the certain types of claims excluded from the collision repair program, some claims may be excluded for other coverage reasons:

• Specified Perils claims where coverage is not applicable to cause of loss
• vehicles insured out of the province
• claims where the customer has no Collision coverage and the third party has not reported
• claims where the Own Damage coverage is with a private insurance company, and
• claims where the estimate must be held, such as due to debt.