Last updated 2017-05-12

Manage the tow rotation list

Steps the Supplier Programs Coordinator performs to update the tow rotation list.

When this applies

The Supplier Programs & Administration department creates and manages a tow rotation list for tows that occur after an initial vehicle tow to a claim centre or a tow from a customer's residence.

ICBC towing suppliers notify the Supplier Programs & Administration department when any towing vehicles are added to or deleted from their fleets, so that the tow rotation list can be adjusted.

Towing companies must provide their current licensed and registered towing vehicles to ICBC on an annual basis.

Procedure

Determine whether the tow companies registered to your claim centre have added or removed tow vehicles from their fleet.

Determine if the tow rotation list must be updated.

If the tow rotation list ...	Then ...
does not have to be updated	do not alter the claim centre tow rotation list.
must be updated	alter the claim centre tow rotation list. Example: If 10 licensed tow vehicles were added to the fleet, then add 10 tow company entries to the tow company rotation list.

Note: The tow rotation list is created and managed by the Supplier Programs & Administration department