Last updated 2025-05-01

Alternative Transportation Service replacement vehicle criteria

Collision repair program participants offering Alternative Transportation Service (ATS) replacement vehicles must meet specific criteria.

ATS replacement vehicle criteria

The vehicle offered for use under the ATS must meet specific criteria regarding age, safety, and appearance.

ATS replacement vehicles must meet the following criteria.

Type of replacement vehicle Criteria
Participant owned or leased Vehicles must be
  • no older than eight years
  • a mid-size vehicle, at minimum
  • maintained in a safe and roadworthy condition, and
  • clean and presentable.
Rental company supplied Vehicles are arranged through a business arrangement between the participant and the rental company.

A participant may provide an ATS replacement vehicle utilizing a rental company’s vehicle at the participant’s expense. The participant must upload documentation to support that a vehicle was provided to the customer, such as a signed customer rental agreement or Temporary Substitute Motor Vehicle agreement, according to the documentation requirements listed in Estimate and Supporting Documentation Requirements section of the Collision Repair Program guide.