Last updated 2025-04-17

Crushing vehicles policy

When a vehicle is deemed a total loss due to the result of flood damage, then the vehicle is designated as non-repairable, for dismantle purposes only (DPO) or crush.

Applicability

The policy applies to the following situations that result in a total loss, and the vehicle being designated as non-repairable.

Situation	Requirement
Vehicle meets the description of flood damage	The vehicle must be designated non-repairable flood dismantle purposes only (DPO), or crush. Components of a flood damaged vehicle may not be used as donor parts for repairing or rebuilding other vehicles, unless the donor part is determined to be unaffected by the flooding occurrence, or cleaned and tested, to ensure no toxic hazard or contamination remains.
The vehicle is contaminated by a toxic fluid and rendered unsafe due to toxic hazard, or exposed to contaminated water such as salt water, fertilizer, sewage, or chemical or heavy particulate.	The vehicle must be designated non-repairable flood sold by Salvage Operations, and crushed.

Exceptions

A vehicle may be exempt from receiving non-repairable flood status when

none of the vehicle’s major electrical system components have been immersed in, or covered by liquid
the vehicle has limited and basic electrical components available, due to the vehicle’s collectible, that is manufactured in 1971 or earlier, value, or
the vehicle
- was subjected to fresh water flooding without the presence of harmful or toxic contaminants, and
- may be safely repaired.

Important: All exceptions must be approved by the salvage operations manager or operations estimating services manager, and documented in the customer's claim.