Material damage updates

Change alert

Stakeholders impacted

  • Estimating (internal/external)
  • Suppliers at alloy wheel repair facilities
  • Supplier Performance management

Effective date

January 16, 2023

Summary of change

Alloy wheel repair

A $30 charge for transportation, packaging and handling has been added to the list of allowances for alloy wheel repair. This can be charged once per claim regardless of the number of wheels involved in the repair.

Any alloy wheel repair and refinish allowance requiring additional judgement time above the amount of $225.00 requires justification for the price change detailed on the alloy wheel repair facility invoice, on file, to support charges.

Pricing for participant source alternate parts

A new topic has been created to define the policy for how participants price alternate parts they source themselves. The topic provides guidelines regarding pricing.

Standards of performance for recycled parts suppliers

Updates have been made to the delivery time for initial recycled parts orders, from 72 hours to 5 business days. As well, how a recycled parts supplier can manage the impact that delivery time delay impacts Loss of Use (LOU) and Alternative Transportation Service (ATS) have been addressed.