Last updated 2022-07-11
Towing requests to sublet facilities
Change alert
Staff impacted
- Collision Repair Program Participating
- MD Estimating Staff
- MD Account Services
- MD Quality Assurance
Effective date
July 11, 2022
Summary of change
A new webform, Collision Repair Facility Tow Request (CL774) is available on ICBC's business partner’s page for participants to complete and submit to facilitate tows from one shop to another shop during the repair process, namely to sublet repair facilities. All claims including specialty vehicle appraisals (SVA) claims no longer require ICBC approval.
A new topic has been created that outlines the roles and responsibilities involved in the process.