Last updated 2025-06-24
Page ID: 7R81J9

Document a four-stage refinish

A collision repair program participant must document and submit a four-stage refinish for approval when applicable.

Prerequisites

Two-stage must be selected as the default paint operation within Mitchell Cloud Estimating (MCE) and paint manufacturer guidelines must confirm that a four-stage refinish is required.

When this applies

When a four-stage refinish is required on a vehicle, the refinish allowance is calculated by combining the total refinish times for all exterior refinish panels listed on the estimate.

Procedure

  1. Navigate to the estimate and click the Parts icon in the side bar.
  2. Select: My Templates ICBC
  3. Navigate to Part description screen.
  4. Select: 04 PAINT OPERATIONS.
  5. Click: FOUR STAGE REFINISH.
  6. Calculate allowance, adding it to the Templates line entry under the Labour unit column.
  7. Enter the labour time as refinish labour time.
  8. Attach an explanation line to the Templates line, outlining which panels qualify for the four stage refinish, including the allowance calculation.
    Example:
    Lt Frt Door 2.5, Lt Rr Door 2.0, Lt ¼ 3.0 = 7.5
  9. Add the *REQUIRES REVIEW* long expansion repair line from the ICBC My Templates group and proceed with repairs.
  10. Upload supporting documentation to support the paint procedure requiring four-stage refinish, such as paint manufacturer technical data sheets identifying the procedures and stages required.
    Important: Requests for four-stage refinishing that are not supported by appropriate documentation may be subject to a performance management review, in accordance with the terms outlined in the Collision Repair Agreement.