Last updated 2025-10-30
Page ID: RSRGV0
Equipment or parts upgrades on commercial tractor claims - 30 Oct 2025
Change alert
Groups impacted
- Commercial collision repair program participants
- Commercial collision independent and dealer paint and body
- Commercial estimating services
Effective date
October 30, 2025
Summary of change
A new topic, Handling equipment or parts upgrade requests on commercial tractor claims has been created to provide guidance surrounding cash settlement approval when a customer is requesting an upgrade to their damaged part(s), equipment or both and steps on authorizing the upgrade.