Glass only sublet and rain sensor removal and installation update
Change alert
Staff impacted
- Provincial Glass Operations (PGO) - internal
- Glass repair program facilities
Effective date
April 12, 2022
Summary of change
Updates have been made to the topic, Policy on glass only sublet, to align with the Glass repair program redesign. Glass only claims cannot be sublet except for advanced driver assistance systems (ADAS) operations. Additionally ICBC pays directly for glass only claims completed by glass repair program participants.
Non program participants can host the repairs and have a glass repair program participant complete the repairs at their facility, however the claim must be generated, submitted and the deductible collected by the glass repair program facility.
As well, the topic, Rain sensor removal and installation, has been updated to ensure that documentation required for submission by repair facilities for Original Equipment Manufacturer (OEM) parts include the OEM part label in addition to the invoice to align with the Glass Repair Program Guide.