Last updated 2026-05-07

Repair estimate two year limitation period

Collision, commercial, and glass repair program participants must follow guidelines for claims that are close to the two year limitation period from the date of loss (DOL).

Limitation period

ICBC claims are subject to a two year limitation period from the DOL. The limitation date is the day two years after the DOL

Claims close to or past the limitation date

When a repair program participant intends to proceed with repairs for a claim that is nearing, or beyond, the limitation date, the actions that the participant and ICBC take are based on where the claim is in relation to the limitation end date and the possibility of repairs being performed before the end of the limitation period.

Time period	Participant action	ICBC action
Sufficient time remains before the limitation end date..	Completes the repairs and submits the estimate for payment before the limitation date	Handles this claim as usual.
The limitation date is near and the capability of the participant to complete repairs and submit the estimate or invoice before the end of the limitation period is uncertain.	Contacts an ICBC estimating services manager for collision claims or Provincial Glass Operations (PGO) for glass only claims for instructions.	Reviews the claim details to determine whether repairs can be completed, and notes the claim accordingly. At ICBC's sole discretion, the ICBC estimating services manager may provide an extension in writing for up to 30 days beyond the limitation date. Note: The estimate or invoice submitted for payment after the limitation date will not be paid if participant fails to contact the ICBC estimating manager, or no extension is given in writing.
The limitation date has passed and repairs have not commenced.	does not perform repairs, and advises the customer to contact ICBC.	The auto claims manager reviews claim details using information from the customer to determine if an extension can be granted for repairs decides to either grant an extension for up to 30 days past the limitation date or deny the extension, and advise the customer of the decision.

Time period

Participant action

ICBC action

Sufficient time remains before the limitation end date..

Completes the repairs and submits the estimate for payment before the limitation date

Handles this claim as usual.

The limitation date is near and the capability of the participant to complete repairs and submit the estimate or invoice before the end of the limitation period is uncertain.

Contacts an ICBC estimating services manager for collision claims or Provincial Glass Operations (PGO) for glass only claims for instructions.

Reviews the claim details to determine whether repairs can be completed, and notes the claim accordingly.

At ICBC's sole discretion, the ICBC estimating services manager may provide an extension in writing for up to 30 days beyond the limitation date.

Note: The estimate or invoice submitted for payment after the limitation date will not be paid if

participant fails to contact the ICBC estimating manager, or
no extension is given in writing.

The limitation date has passed and repairs have not commenced.

does not perform repairs, and
advises the customer to contact ICBC.

The auto claims manager

reviews claim details using information from the customer to determine if an extension can be granted for repairs
decides to either grant an extension for up to 30 days past the limitation date or deny the extension, and
advise the customer of the decision.

Important: Estimates submitted for payment past the limitation date will not be paid by ICBC, unless extraordinary circumstances exist outside of the participant’s control, as determined by ICBC at it's sole discretion.