Last updated 2017-01-17

Apply deductible when cash settling a claim

Steps to apply the deductible when cash settling a claim.

When this applies

An estimator may choose to cash settle a claim. Claims may be settled by cash payment to the customer. Deductibles are applied according to how settlement will happen.

Procedure

  1. Complete the Estimate or Appraisal.
  2. Issue payment with the deductible applied when the customer is cash settling on the entire vehicle damage.
  3. Apply the deductible to the Estimate or Appraisal when a portion of the customer's vehicle repairs are completed prior to the cash settlement cheque is issued.
Parent topic: Cash settlement requirements