Last updated 2026-08-19
Tow rate categories
Tow rate categories are defined for all claim required tows, and additional services.
Description
Applicable tow, distance and category hourly rates are based on the
- gross vehicle weight (GVW) rating of the towed vehicle
- applicable supplier business type, such as Base (Tier 1 vs Tier 2 in Tow Console), and
- date of tow service as defined in the Towing and Storage Rate Payment Schedule.
Note: Additional services are based on the applicable category hourly rate. The tow company is responsible for using an appropriate tow vehicle.