Terminate ICBC supplier number

A list of circumstances where ICBC suppliers may be terminated.

Termination of supplier

ICBC reserves the right to terminate a supplier who does not meet the ICBC supplier requirements.

The termination of the supplier may happen when the supplier:

is not meeting or maintaining the minimum supplier requirements
fails to complete a safe and quality vehicle repair
makes an intentional, negligent or fraudulent misrepresentation to ICBC, or to any of its customers

Note: This misrepresentation to ICBC is to the services performed or the parts supplied to the motor vehicle for which ICBC has requested for payment.

signs the Estimate or Appraisal indicating the repairs are satisfactory on behalf of the vehicle owner, or the vehicle owner’s representative

processes a payment request for another company that has not been qualified for a supplier number, or whose supplier number was withdrawn, including any franchised or otherwise linked businesses
processes a payment request for repairs that they have not received approval to complete
fails to maintain a current ICBC Garage Automobile Policy
fails to collect from the vehicle owner any and all deductible amounts
breaches other corporate policy or business ethics
unauthorized use of ICBC’s proprietary marks

if there is any majority change to ownership of supplier, or legal name change, or
the account number is not used in a twelve (12) month period.