Vehicle Identification Number

Definition

A VIN, also known as a serial number, is a series of seventeen letters and numbers that a vehicle’s primary manufacturer assigns to each vehicle. In 1981, most vehicle manufacturers adopted this seventeen-digit standard. Since that time, no two vehicles have been assigned the same VIN.

Note: Alpha characters I, O and Q are not used in a VIN.

VIN Search system

VIN Search is a system that

• can be used when a customer provides a VIN number instead of a plate number
• locates a vehicle registration number through a whole or partial VIN number (last six digits), and
• can be accessed by all staff at the Claims Contact Centre (CCC).