Page ID: 4d4e
Handle vehicle damage incurred at tow storage facility
Steps to handle additional vehicle damage that has occurred to a vehicle while situated at the towing suppliers’ storage facility (yard and/or building).
When this applies
Tow suppliers must ensure that vehicles in their care and custody are safe and secured while in their possession.
The costs for necessary bulk materials (plastic, tape, or tarps) that are used to protect a vehicle from additional damage, such as the weather, are included in the applicable daily storage rate.
Tarps used to cover a burnt vehicle, or when requested by ICBC to be left with the vehicle can be invoiced to ICBC as follows:
- as a consumable at cost plus the applicable mark-up, and
- with a written explanation and/or photographs.
Procedure
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Tow supplier
- Advise ICBC Manager Estimating Services or designate immediately when it is discovered that additional damage has occurred to the vehicle while in their storage facility (yard and/or building).
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Manager, Estimating Services or designate.