Last updated 2024-07-22
Manage a tow request for transporting a non-driveable vehicle over a body of water
A claim representative manages the request for towing a non-driveable vehicle on a ferry or barge to transport the motor vehicle over a body of water.
When this applies
When a vehicle requires a tow over a body of water, via any barge or ferry service provider, the requirement to transport should be determined and arranged aligning with the vehicle's fuel type.
Important: The vehicle fuel type must be identified before a tow is dispatched to a tow company to transport any non-driveable vehicle on a ferry or barge over a body of water. Refer to the topic, Zero-emission vehicles for information on identifying different types of zero-emission vehicles.
A non-driveable zero-emission vehicle (ZEV) requiring transport over a body of water using any ferry service provider, such as BC Ferries or Washington State Ferries, must be arranged by the customer due to the increased risks, including
- arranging and paying of the
- tow of the vehicle
- to the certified inspection facility, and
- from the certified inspection facility to their chosen collision repair facility
- inspection of the vehicle at the certified inspection facility, and
- tow of the vehicle
- securing and provision of the required assistance documentation to staff at BC Ferries and/or other entities.
Important: For zero-emission vehicle (ZEV) all reasonable towing costs via ferry including inspection expenses are on a reimbursement basis subject to ICBC's Towing and Storage Rate Payment Schedule. ICBC does not provide any assurance or assume the risks to transport a non-drivable zero-emission vehicle (ZEV) on a ferry or barge. Initial towing and storage costs from the crash site to the tow companies yard, prior to inspection requirements, can be paid by ICBC; unless, the tow from the crash site to the tow yard uses a ferry.