Billing ICBC by direct payment

Summary on direct billing to ICBC.

Direct billing

Approved suppliers are qualified to bill ICBC directly for the repairs they have completed on a vehicle.

ICBC sends payments and statements identifying payment amounts to qualified suppliers.

When the qualified supplier bills ICBC by direct payment, they must meet the supplier requirements for their assigned business type (s).

Note: Payments are subject to garnishment and other legal remedies that creditors may use against the supplies. ICBC may be required to direct payment to creditor(s).

Payment cycle

ICBC commits to make payment within 30 days of receiving the completed invoice. There are exceptions for unusual circumstances that occur.

Note: To avoid delays in processing invoices and to ensure prompt payment, the ICBC supplier must submit all invoices as the work is completed.

ICBC issues payment every two weeks, and attempts to include all payments within this period.

Note: The supplier should not collect multiple invoices and submit them in bundles. This delays the payment to the supplier.

All claims offices have payment schedules for the next supplier payment:

cut- off date to accept date, and
date cheques are produced and payment done.

Note: The supplier must be aware of the final date for when the claims office must receive completed invoices to be included in the next payment cycle.