Late return of Alternative Transportation Service courtesy vehicle

Late return of ATS vehicle

Customers must return an ATS courtesy vehicle on a timely basis after repairs are completed. If they fail to do so, then the collision repair program participant may bill the customer for additional replacement vehicle costs when

• reasonable notification was given to the customer of the repair completion date, and
• it has been communicated to the customer that they would be responsible for any replacement vehicle usage costs after the repairs are completed.