Updates to document uploads regarding applications for the repair planning and documentation fee and the total loss handling fee - 6 Jan 2025

Staff impacted

  • Repair facility program participants
  • Material damage estimators
  • Supplier Performance management
  • Supplier Quality Assurance
  • Account Services

Effective date

January 6th, 2025

Summary of change

Documentation requirements on all estimates have been updated regarding the uploading of all supporting documentation into Mitchell Cloud Estimating (MCE). This allows billing for the total loss handling fee and the repair planning and documentation fee to continue.

As of January 6th, 2025, all documentation must need to be uploaded into Mitchell Cloud Estimating before a payment on a claim is issued.