Update to repair program facility storage information

Change alert

Stakeholders impacted

  • Collision repair program facilities
  • Glass repair program facilities
  • Commercial repair program facilities

Effective date

February 1, 2024

Summary of change

Updates have been made to the topic, Repair program facility employee storage information policy, regarding removing the consent section from the Entegral platform. Collision, glass and commercial repair program participants are no longer required to collect written consent forms from employees before entering their personal information into Entegral, but they must notify employees who are working on ICBC claims that their qualification information is shared with ICBC.

As well, the privacy section of Entegral has undergone changes related to the Freedom of Information and Protection of Privacy Act (FIPPA), which, subject to applicable regulations, no longer requires all personal information to be stored within Canada.

The topic title has changed from Policy on repair program employee consent to Repair program facility employee storage information policy.