Allowable items on a repair estimate or supplement submitted by a collision repair participant

Requirements for a collision repair participant to submit an estimate or supplement.

Estimate and supplement submission requirements

Participants shall only submit an item to ICBC (on an estimate, supplement or otherwise) if the item is
  • selectable and approved for payment in Mitchell, or
  • manually entered in Mitchell, and that item is expressly and specifically authorised for payment
    • in the Collision Repair Program guide
    • on Claims Procedures site, or
    • on a case by case basis by ICBC in writing.
The value of any item that is not listed is included in the applicable labour rate. Examples of items that are included in the applicable labour rate include, but are not limited to
  • administrative services
  • customer service
  • estimation services, and
  • cleaning services.
Important: Participants must not submit an item for payment (or otherwise) that has previously been rejected by ICBC.
Parent topic: Collision repair program