Estimating technical

Policy on pre-repair and post-repair scanning
Overview of pre-repair and post-repair diagnostic scanning, including the use of Original Equipment Manufacturer (OEM) scanning.

Policy on approval of headlamp aim or adjustment
Policy on when ICBC authorizes a headlamp aim or adjustment on an Estimate/Approval form.

Policy on parts damaged in removal, repair or reinstallation
Policy on parts that are damaged during removal, repair, or reinstallation.

Panel sectioning
Panel sectioning is a repair operation that involves replacing a section of a panel, rather than an entire panel. It is allowed only when a safe, quality repair is possible. When a repair facility performs a panel section repair, an appropriate time applies to the Estimate or Appraisal.

Wheels, Tires and Alignment

Vehicle decals and wraps
Definition of full/partial vehicle decals, panel decals, and vehicle wraps.

Policy on depreciation
Customers must contribute to the costs required to repair or replace damaged or worn parts, when applicable, regardless of their responsibility for a crash, for claims with a date of loss (DOL) on May 1, 2021, or later.

Pre-priced vehicle items
List of vehicle items pre-priced to enable estimators to complete estimates more efficiently.