Last updated 2025-06-23

Refinishing and wheel alignment - 24 Jun 2025

Change alert

Groups impacted

  • Repair facility program participants
  • Material damage estimators
  • Account Services
  • Supplier Performance Management
  • Supplier Quality Assurance

Effective date

June 25, 2025

Summary of change

Topics have been created and/or updated to reflect changes to areas of business related to refinishing and wheel alignment.

Refinishing

Finish, sand and buff

Topics have been updated to reflect that, as of June 25th, photo documentation is required to support the need for the finish, sand and buff application on new estimates, and estimates must be submitted with Requires Review damage line entry.

De-nib and finesse

A new template item, DE-NIB & FINESSE, is available on Mitchell Cloud Estimating, that facilities can apply to claims requiring this application. New topics have been created to outline the requirements to qualify for the application, as well as how to apply it to an estimate.

Three and four stage refinishing

Topics have been updated and created to address and clarify
  • when four stage refinishing applies
  • how it differs from three stage refinishing, and
  • how to document four stage refinishing.

A new FOUR STAGE REFINISH template has been created to address this, and must be submitted with Requires Review damage line entry.

Wheel alignment

Wheel alignment rates have been updated and more information provided in topics.

Updated/new/obsoleted topic(s)