Refinishing and wheel alignment - 24 Jun 2025
Change alert
Groups impacted
- Repair facility program participants
- Material damage estimators
- Account Services
- Supplier Performance Management
- Supplier Quality Assurance
Effective date
June 25, 2025
Summary of change
Topics have been created and/or updated to reflect changes to areas of business related to refinishing and wheel alignment.
Refinishing
Finish, sand and buff
Topics have been updated to reflect that, as of June 25th, photo documentation is required to support the need for the finish, sand and buff application on new estimates, and estimates must be submitted with Requires Review damage line entry.
De-nib and finesse
A new template item, DE-NIB & FINESSE, is available on Mitchell Cloud Estimating, that facilities can apply to claims requiring this application. New topics have been created to outline the requirements to qualify for the application, as well as how to apply it to an estimate.
Three and four stage refinishing
- when four stage refinishing applies
- how it differs from three stage refinishing, and
- how to document four stage refinishing.
A new FOUR STAGE REFINISH template has been created to address this, and must be submitted with Requires Review damage line entry.
Wheel alignment
Wheel alignment rates have been updated and more information provided in topics.
Updated/new/obsoleted topic(s)
- Finish, sand, and buff (updated)
- Add finish, sand, and buff labour time to an estimate (updated)
- Finish sand and buff guidelines (obsoleted)
- De-nib and finesse policy (new)
- Apply de-nib and finesse to an estimate (new)
- Three and four-stage refinishing (updated)
- Document a four-stage refinish (new)
- Refinish times and guidelines (updated)
- Wheel alignment coverage qualification and rates (updated)
- Wheel alignment rates (obsoleted)
- When wheel alignment is allowed (obsoleted)