Cash settlement requirements

Requirements for cash settling a vehicle claim.

Vehicle requirements

For a vehicle to qualify for a cash settlement, it must
  • be roadworthy
  • be operationally safe, and
  • have no structural and/or mechanical damage.
If a vehicle has ... Then a cash settlement is ...
  • been deemed unsafe, or
  • damage to the
    • steering
    • suspension
    • structural or frame, or
    • safety components.
Note: Refer to procedure, Unsafe vehicle classification and criteria.
not allowed.
minor damage, such as
  • dents, or
  • scrapes.
allowed.
Customers can request the cash settlement option in certain situations requiring approval, such as
  • accepting minimal damage to the vehicle
  • repairing the vehicle themselves, or
  • having the vehicle repaired privately.
Important: The cash settlement is at the discretion of ICBC.

Approval requirements

Approval of a cash settlement is at the discretion of the
  • estimating services manager for
    • all hit and run claims
    • settlement amounts exceeding $5,000
    • any audio, visual, and communications equipment claims, and
    • any driveable total loss over $5,000, and
  • operations manager for settlement amounts exceeding $15,000.
Note: If the claim is a commercial or heavy equipment claim, the approval process differs. Refer to procedure, Approve commercial claims cash settlement.