Updates to collision repair program topics

Stakeholders impacted

Effective date

September 29, 2023

Summary of change

Updates have been made to topics in the Material Damage Claims Procedure site.

The topic, Apply the repair planning and documentation fee to an estimate, has been updated regarding applying the repair planning and documentation fee to an estimate and outlining different claim scenarios in which this fee can apply to provide better clarity as to the application on the estimate. As well, a new topic, Documentation required to apply for the repair planning and documentation fee, has been created to provide information regarding documentation required to apply for the fee.

The topic, Manage back-ordered parts for a collision repair program facility, has been updated to outline different scenarios in which the repair facility must manage back ordered parts. Participants are required to flag back order parts that may delay the start of the repair or delivery of the vehicle.

A new topic, Advanced driver assistance systems calibrations for collision claims policy, has been created to address changes in advanced driver assistance systems (ADAS) regarding a collision claim. Included is information relating to the static, dynamic and universal calibrations, in addition to new MyTemplate lines for other common calibrations to assist in the estimating process. As well, a new topic, Select the appropriate calibration for an advanced driver assistance system in a collision claim, has been created to provide instruction as to which calibration should be selected.

Updated/new topic(s)

• Apply the repair planning and documentation fee to an estimate
• Documentation required to apply for the repair planning and documentation fee(new)
• Manage back-ordered parts for a collision repair program facility
• Advanced driver assistance systems calibrations for collision claims(new)
• Select the appropriate calibration for an advanced driver assistance system in a collision claim(new)