Last updated 2024-08-29
Page ID: G453D7

Invoicing structure of the preferred supplier agreement between ICBC and Enterprise Rent-A-Car

Under direct rental invoicing, vehicle availability is guaranteed with no-charge vehicle size upgrades, from Economy up to Standard SUV class, when the appropriate vehicle size is unavailable.

Exception: All Large SUV vehicle classes and above will require 24 hours' notice to guarantee availability.
Enterprise Rent-A-Car will
  • accept vehicle returns any time within a calendar day with no additional charges
  • ensure the majority of all Enterprise Rent-A-Car locations have after-hours key drop boxes
  • guarantee a half tank of fuel for all rentals
  • permit renters to travel to the USA with the rental vehicle, and
  • provide
    • a pick-up and drop-off service to the renter at no charge within 50 kilometres of an Enterprise Rent-A-Car location
    • toll-free roadside assistance
    • unlimited kilometres for all categories, and
    • hand control vehicles upon request with 48 hours' notice.
Additional fees include