Biohazard inspection and cleaning of a vehicle

Circumstances

The majority of recovered total thefts and vehicles that are severely damaged or exposed to contaminated or bodily fluids pose a risk to ICBC staff, customers, and business partners. These vehicles may contain biohazardous materials that are undesirable and potentially dangerous.

Whenever possible, the inspection and/or cleaning service must be completed prior to the insured viewing the vehicle. The following circumstances would indicate the need for a biohazard inspection and cleaning:

• recovered total theft, or
  • exposure to
• contaminated water
• bodily fluids (blood, feces, semen etc.), or
• drugs and related paraphernalia (needles, pipes, etc.).

Cleaning service provider

A qualified service provider must perform a thorough inspection and cleaning of the vehicle. The service provider must advise ICBC staff of the results of the inspection and whether cleaning

• can be restricted to the area where the hazards were found, or
• should be extended to include the entire interior and/or exterior of the vehicle.

Benefits

The benefits of inspecting these vehicles for hazards and cleaning the vehicle include the following:

• reduced exposure by staff, customers and business partners to biohazardous materials
• an increase in customer confidence and an improved experience
• reduced liability to the Corporation, and
• claims cost control.