Policies

Windshield deductible policy
Policy on the windshield deductible for a claim.

Glass only sublet policy
Guidelines on subletting for a glass only claim.

Glass claims and vehicle ownership transfer policy
Policy on glass claims and the transfer of vehicle ownership.

Private or auction house sale vehicles for glass claims
Policy on when a customer has a glass claim for private or auction house sale.

Returning a vehicle to the leasing company with a glass claim policy
Policy on returning a vehicle to the leasing company with an outstanding glass claim.

Initiating glass claim on trade-in vehicles policy
Customers must initiate a glass claim prior to trading in their vehicle at a dealership.

Glass deductible for trade-in vehicles policy
Policy on trading in a vehicle with glass damage and the paying of the deductible.

Labour times for claims involving glass policy
Policy on applying glass labour times to Estimate or Appraisal.

Advanced driver assistance systems calibrations for glass claims
The glass repair program participant may need to calibrate forward-facing cameras for vehicles equipped with advanced driver assistance systems (ADAS).