Last updated 2026-03-19
Labour times for claims involving glass
Claims involving glass apply glass labour times to the estimate in Mitchell Cloud Estimating (MCE) and Glass Web Express (GWE).
Flat rate labour times
Collision repair estimates are completed using MCE and the system's flat rate labour times, at the applicable collision repair program body rate.
Glass repair estimates are completed using GWE at the applicable National Auto Glass Specification (NAGS) flat rate labour times and at the applicable glass repair program rates.