Last updated 2021-04-21

Labour times for claims involving glass policy

Policy on applying glass labour times to Estimate or Appraisal.

Policy

Estimate or Appraisals are completed using the current estimating system's flat rate labour time, and the applicable body shop charge-out rate. Participants are no longer required to perform the NAGS conversion for glass operations being performed in conjunction with body repairs.

Section topics

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Concept
Glass pricing and billing
Glass parts on all Glass Claim Report and Payment Requisition (CL14B) forms and Glass Replacement Invoice (CL14BX) forms are billed at no greater than the current National Autoglass Specifications (NAGS) prices less the current discount, with some exceptions.
Principle
National Auto Glass Specifications Glass pricing
ICBC considers the most current National Auto Glass Specifications (NAGS) pricing, less current discount, when determining payment.
Procedure
Correct glass pricing
Glass repair program participants must manually correct glass pricing when Glass Web Express (GWE) does not display the correct part price.
Concept
Original Equipment Manufacturer glass
Description of an Original Equipment Manufacturer (OEM) glass.
Concept
Special endorsements on glass claims
Summary of the impacts and indicator of special endorsements on glass claims.
Concept
Recycled glass clean-up and testing
Summary of recycled glass clean-up allowances and testing requirements.
Reference
Class A bus and tour bus windshield installation times
List of Class A bus and tour bus windshield installation times not in the National Autoglass Specifications (NAGS) Calculator.
Reference
Glass material allowances
List of glass material allowances.
Concept
Glass freight allowances
Requirements for glass freight allowances.
Reference
Glass moulding and clips allowances
List of glass moulding and clips allowances for windshields and back glass.
Concept
Moulding allowance document requirements
ICBC pays the moulding allowance when requirements are met.
Principle
Aftermarket tinting rules
Aftermarket tinting must be reviewed to confirm it adheres to legislated requirements.
Reference
Attached part allowances for antennae and dash cameras attached to glass
List of attached part allowance for antennae and dash camera.
Concept
Rain sensor removal and installation
Summary of labour time, allowances and suppliers for rain sensor removal and installation of a windshield.
Concept
Propane and natural gas decals
Guidelines on how to handle propane or natural gas decals that are lost or destroyed due to windshield replacement.
Principle
Airport taxi and user fee transponders
Definitions of airport taxi and user fee transponders.
Reference
Removal and installation of external sun visors
Allowance for the removal and installation of external sun visors.
Concept
Remove and install vinyl tops to facilitate glass work
Requirements for removing and installing vinyl tops to facilitate glass work.
Parent topic: Policies