Supplier

Supplier trade qualification policy
Policy on trade qualification for ICBC’s suppliers’ technical positions who perform repairs on customer vehicles.

Policy on using ICBC proprietary marks
ICBC has sole discretion in the use of its proprietary marks.

Policy on supplier surcharges
Policy on suppliers submitting surcharges or additional charges to ICBC for the vehicle repairs.

Policy on supplier invoice discrepancies
Policy on ICBC‘s handling of billing discrepancies with supplier’s invoices.

Policy on repair period
Policy on repair period.

Policy on supplier incentives and promotions
Policy on allowable supplier incentives and promotions

Policy on collecting deductible, depreciation and taxes by suppliers
Policy for suppliers to collect the deductible, depreciation and GST on repair estimates.

Communication with suppliers
Guidelines on communicating with suppliers.

Handle a Garnishee Order
Steps for how an ICBC facility must handle a Garnishee Order issued by the courts and served on ICBC.

ICBC Material Damage Supplier requirements
ICBC Material Damage (MD) suppliers must meet specific requirements.

Supplier Conduct Committee
Overview of the Supplier Conduct Committee

Non-supplier invoice policy
Policy on invoices that are submitted to ICBC for direct payment from non-suppliers.

Manage invoices from non-suppliers
Steps to manage invoices received from non-suppliers.